Terms and Conditions

TERMS & CONDITIONS

In these terms and conditions, “we” “us” and “our” refers to Cluckie, Paterson and Harle Ltd. Your access to and use of all information on this website including purchase of our product/s is provided subject to the following terms and conditions. We reserve the right to amend this Notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended. We therefore recommend that each time you access our website you read these terms and conditions.

 

COOKIES

We use a feature of your internet browser called a ‘cookie’ on our website. We do not use ‘cookies’ to retrieve personal information about you from your computer. We will only gain such information if you have knowingly and willingly provided such information to us.

 

OUR ASSURANCE

We value our customers and understand how important it is to treat the data we capture correctly. We consider this information a vital part of our business, so we can bring you great quality and service at fair prices. We do not, nor will we ever sell, rent or loan any data to 3rd parties that identifies you without your consent. For further details on how we use your data please see our Privacy policy below.

 

YOUR ACKNOWLEDGEMENT

We hope that after you have read our policy you will have sufficient details about the ‘cookies’ used on our website to be reassured that we use them responsibly.

 

By navigating around the our website we will assume you are happy with ‘cookies’ being set by us to improve your experience. The cookies enable us and selected suppliers to show you products that we believe you will be interested in.

 

What is a COOKIE?

A ‘cookie’ is a very small piece of information in the form of a text file placed on your computer hard drive by lots of the websites that you visit. ‘Cookies’ allow us to help you get the

best out of your visit to the website and improve your user experience, for instance by remembering that you have visited before. They can also be used to make sure that any advertising you see is relevant to you.

For further information about ‘cookies’ please visit https://www.allaboutcookies.org/

In this policy we have used the following categories of ‘cookies’

 

Strictly Necessary

Performance

Functionality

 

This categorisation has been defined by The International Chamber Of Commerce (UK).

 

How do we use ‘cookies’?

Our ‘cookies’ are used to store basic information, like your user identification. They do not store password or credit card information.

 

Strictly Necessary cookies

‘Cookies’ are set to help support the structure of the pages that are displayed to you. These help the website to function and enhance the look and feel of the website. They also help to improve navigation around our website and allow you to return to pages you have previously visited. This type of ‘cookie’ only lasts for the duration of the time you are visiting the website. When you leave the website they are deleted automatically.

 

Performance cookies

‘Cookies’ are used to provide aggregated statistics on visitors to our websites and their browsing behaviour. This enables us to order the site to make customers’ journeys easier, and if necessary make improvements. The data is aggregated and anonymised, which means we cannot identify you as an individual. We use a number of tools to carry out analytical functions on our site including Google Analytics. You can view their privacy policy here https://www.google.com/analytics/learn/privacy.html

 

Functionality cookies

We use ‘cookies’ to make accessing the website more convenient, so you don’t need to remember your username / email address. This information will allow us to welcome you by name, and over time to personalise our website content to reflect your preferences. For security reasons, you will still need to enter your password.

 

Our ‘cookie’ will remain on your hard drive until you choose to clear it. If you choose to do this, you will need to enter your details, where applicable, each time you visit the site. It is possible for you to view our website without providing any personal information.

 

Should you wish to disable your ‘cookies’ from your web browser please see Cookie Maintenance.

 

Cookie Maintenance

You can set your browser to accept or reject all specific ‘cookies’. You can also set your browser to alert you each time a ‘cookie’ is presented to your computer. You can delete ‘cookies’ that have been stored on your computer but remember, if you prevent us from placing ‘cookies’ on your computer during your visit, or you subsequently delete a ‘cookie’ that has been placed, it will not be possible for you to use our website effectively.

 

By disabling your ‘cookies’ from the browser settings, you will be restricting the ‘cookies’ that we use to manage our website and this will have an impact on how the website will function. This will apply to all websites once ‘cookies’ are disabled via your browser settings and not only our website.

 

If you would like to restrict or block ‘cookies’ that are set by us and other websites, you can do this through your web browser settings. Instructions for how to do this for the four most used web browsers are below. For other web browsers, please use the Help function on your browser for details on how to do this. For information on how to restrict or block ‘cookies’ on your mobile phone, you will need to refer to your handset manual.

 

Guide to Disabling ‘Cookies’ using Web Browsers

Safari

Go to the Safari menu.

Click on the Preferences.

Click the ‘Security’ tab.

Under ‘Accept Cookies’, set it to accept, reject or selectively accept cookies.

 

Firefox 3.0+

Click on ‘Tools’ in the menu bar

Click on ‘Options…’

Click on the ‘Privacy’ tab in the top section

From the drop down box select ‘Use custom setting for history

Un-tick the box that says ‘Accept Cookies from sites’

Click OK and Close the screen.

 

Internet Explorer 7.0+

Click on ‘Tools’ in the menu bar

Click on ‘Options’

Click on the ‘Privacy’ tab in the top section

Click on the ‘Advanced’ button

Select ‘Prompt’ for both ‘First party cookies’ and ‘Third party cookies’

Click OK and Close the screen.

 

Google Chrome 8.0+

Click to ‘Tools Menu’

Click on ‘Options’

Click on ‘Under the Bonnet’

Click on ‘Cookie Setting button and tick ‘Block all third-party cookies without exception’

Close the screen.

 

SERVICES

1. We strive to ensure that our services are described as accurately as possible on our website, however we do not warrant that the description is accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission.

 

SITE ACCESS

2. When you visit our website, we give you a limited licence to access and use our information for personal use.

 

3. You are permitted to download a copy of the information on this website to your computer for your personal use only provided that you do not delete or change any copyright symbol, trade mark or other proprietary notice. Your use of our content in any other way infringes our intellectual property rights.

 

4. Except as permitted under the Copyright, Designs and Patents Act 1988, you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.

 

5. The licence to access and use the information on our website does not include the right to use any data mining robots or other extraction tools. The licence also does not permit you to metatag or mirror our website without our prior written permission. We reserve the right to serve you with notice if we become aware of your metatag or mirroring of our website.

 

HYPERLINKS

6. You may link our website with our consent. Any such linking will be entirely your responsibility and at your expense. By linking, you must not alter any of our website’s contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.

 

INTELLECTUAL PROPERTY RIGHTS

7. The copyright to all content on this website including applets, graphics, images, layouts and text belongs to us or we have a licence to use those materials.

 

8. All trade marks, brands and logos generally identified either with the symbols TM or ® which are used on this website are either owned by us or we have a licence to use them. Your access to our website does not license you to use those marks in any commercial way without our prior written permission.

 

9. Any comment, feedback, idea or suggestion (called “Comments”) which you provide to us through this website becomes our property. If in future we use your Comments in promoting our website or in any other way, we will not be liable for any similarities which may appear from such use. Furthermore, you agree that we are entitled to use your Comments for any commercial or non-commercial purpose without compensation to you or to any other person who has transmitted your Comments.

 

10. If you provide us with Comments, you acknowledge that you are responsible for the content of such material including its legality, originality and copyright.

 

DISCLAIMERS

11. Whilst we have taken all due care in providing the information on our website, we do not provide any warranty either express or implied including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose.

 

12. To the extent permitted by law, any condition or warranty which would otherwise be implied into these terms and conditions is excluded.

13. We also take all due care in ensuring that our website is free of any virus, worm, Trojan horse and/or malware, however we are not responsible for any damage to your computer system which arises in connection with your use of our website or any linked website.

 

LIMITATION OF LIABILITY

14. To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of the services again or payment of the costs of having those services supplied again.

 

15. We accept no liability for any loss whatsoever including consequential loss suffered by you arising from services we have supplied.

 

INDEMNITY

16. By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.

 

FORCE MAJEURE

17. If a Force Majeure event causing delay continues for more than 30, we may terminate any Agreement by giving at least 7 Notice to you. “Force Majeure” means any act, circumstance or omission over which we could not reasonably have exercised control.

 

JURISDICTION

18. These terms and conditions are to be governed by and construed in accordance with the laws of Scotland and any claim made by either party against the other which in any way arises out of these terms and conditions will be heard in Scotland and you agree to submit to the jurisdiction of those Courts.

 

19. If any provision in these terms and conditions is invalid under any law the provision will be limited, narrowed, construed or altered as necessary to render it valid but only to the extent necessary to achieve such validity. If necessary the invalid provision will be deleted from these terms and conditions and the remaining provisions will remain in full force and effect.

 

PRIVACY

20. We undertake to take all due care with any information which you may provide to us when accessing our website. However we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.

When someone visits www.cphib.co.uk we use a third party service, WordPress, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow WordPress to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.